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NHS Pensions is currently improving the way we process claims for death benefits. To help the process run as effectively as possible it is essential that the correct forms are completed and member records updated accurately. Death in service forms…

The Department of Health and Social Care (DHSC) has confirmed that the transitional approach that has operated since 2019/20 for employer contributions will continue in 2025/26.   Employers should ensure that their payroll provider continues to…

There are three main reasons why a pension statement may not be available. These are listed below, with just some examples of why this may be the case. There is a data issue that needs to be investigated Examples include: an outstanding data…

Pensions Online (POL) will be unavailable on the following dates due to scheduled system maintenance: Saturday 22 February  Sunday 23 March If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can…

On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 23 May 2025. The legislative date is 31 May, but this period allows the Data…

The IP address for Pensions Online (POL) will be changing this summer.  We’ll soon be sending an email to all Pensions Online users with details of the new IP address. You’ll need to let your IT supplier know so they can implement any changes…