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Understanding penalty charges
In England, patients pay for their NHS prescriptions and NHS dental treatment. This is an important source of funding for the NHS.
Each year, the NHS loses significant funds due to people claiming free prescriptions or dental treatment they weren’t…
NHS penalty charges and enquiry letters
If you incorrectly claim free NHS prescriptions or free or reduced cost dental treatment, you're at risk of getting a Penalty Charge Notice.
Check before you tick
Find out if you're entitled to free NHS prescriptions, NHS dental treatment and help with other NHS costs using our eligibility checker.
It usually takes 3 minutes to check.
If you claim free NHS prescriptions or NHS dental treatment when you're…
Respond to your letter
It’s quick and easy for you to:
challenge your enquiry letter
challenge your Penalty Charge Notice
pay your Penalty Charge Notice
All you need to do is answer a few simple questions. It should take less than 5 minutes.
To pay your Penalty…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…