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As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.  Therefore going forward we will be using…

This month the digital service ‘Claim my NHS pension’ went into Private Beta. The service allows deferred members to complete the deferred benefits claim form (AW8P) online.    Our contact centre staff are helping to on board people to the…

Since January we have been working with a small group of Direction Bodies to pilot our online Financial Information Collection (FIC) service. FIC will enable all employers to submit their contributions securely online regardless of whether they have…

You may have noticed that the content on the website looks a little bit different. This is because we have reviewed the web pages to make them easy to read and scannable. This will help you and members pick out key words and find the information you…

It has come to our attention that some employers have published copies of our guides and forms on their websites. On investigation, these are out of date documents which could provide members with the incorrect information and these show up in…

Our non POL update process is now well underway and we wanted to provide employers with an update on our activities so far. • We have currently received 14.69% of the spreadsheets we are expecting from employers. • The Stakeholder Engagement Team…

Pensions Online (POL) and our operating system (Compendia) went offline from 6pm on 24 May 2018 and will be available again from 10am on Monday 4 June. This is while we carry out the integration of pensioner data into our Compendia system ready for…

The table below shows our recent monthly performance for pension award processing: The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…

Our member facing forms have now been updated with our new privacy statement (shown on the forms as ‘How we use your information’). The latest versions are now available on our website. Some forms may also have had changes made to their…

The NHS Pension Scheme Regulations allow for NHS pension benefits to be reduced or forfeited under certain circumstances.  Reduction of NHS pension benefits Employing Authorities should make NHS Pensions aware of any legal proceedings in respect…