As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.
Therefore going forward we will be using the GOV.UK Verify service to authenticate users which is much faster and easier to use than the current arrangements. Rather than having to register and wait seven days for a pin and password through the post, staff can go online and register for a Verify account and authenticate who they are in about 10-15 minutes. They can then access their Annual Benefit Statement straight away.
Your staff may already have a Verify account because it is used to access several Government Services. If so they will not need to register again but can use their existing Verify details to log into their annual benefit statement.
We will be testing the Verify solution towards the end of May this year with a view to rolling it out to all users in the summer.
These new arrangements only affect staff who work in organisations that don’t have access to ESR Self Service. Those that do can continue to access their statement via their ESR portal as usual.
We will provide more detail in future newsletters and update the information on our websites nearer to the go live date.