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Telephone recording privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record telephone calls you make to our customer contact centre to:
check for mistakes
train staff
prevent, detect,…
NHS Injury Benefits Scheme privacy notice
The NHS Business Services Authority administers the NHS Injury Benefit Scheme in England and Wales on behalf of the Secretary of State for Health and Social Care in accordance with the regulations which govern the scheme.
Why we process your…
Annual Public Meeting 2018
Members of the public are invited to attend the NHS Business Services Authority's Annual Public Meeting at 4pm on Wednesday 18 July 2018.
The meeting will take place in the Boardroom of Stella House, Goldcrest Way, Newburn Riverside, Newcastle upon…
Improving digital access to our services
We are making our services more accessible, easy to use and customer-focused.
To do this our operational services are supported by our internal Digital, Insight and Technology Services. This includes:
digital transformation
user experience,…
NHSBSA recognised for ‘Improving the Value of NHS Support Services’
The NHS Business Services Authority (NHSBSA) has been named as a runner up at the Health Service Journal Value Awards for its work to tackle fraudulent and incorrect claims for free NHS prescriptions and dental treatment.
The NHSBSA started…