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Sharing our performance - September 2018

We are continuing to experience delays in the payment of first awards.  We have now completed the forecast recovery for Awards and plan to manage the workload from different points going forward. We are currently anticipating recovery by the end of…
Employer hub

Vaccine Damage Payment Scheme (VDPS) claim process

This webpage explains the VDPS claim process for claims received on or after 17 March 2025 Each claim is assessed on a case-by-basis by a medical assessor. The way your claim will be assessed depends on the information you tell us on your claim…
Vaccine Damage Payment Scheme (VDPS)

Drug Tariff Part IX

View Drug Tariff Part IX 2025 Drug Tariff part IX May 2025 (Excel: 4.8MB) Drug Tariff part IX May 2025 (CSV: 16.3MB) Drug Tariff part IX April 2025 (Excel: 5MB) Drug Tariff part IX…
NHS Prescription Services

Sharing our performance - August 2018

We are continuing to experience delays in the payment of first awards. We have a recovery plan in place now that includes a number of assumptions and gives us incremental improvements.  We are still working to firm up a forecasted recovery date…
Employer hub

Primary care services for integrated care boards

The NHS Business Services Authority (NHSBSA) provides a wide range of services to NHS commissioners. Watch our video to find out more. Our Primary Care Services These are the national services we provide on…
About the NHSBSA

NHSBSA Board Terms of Reference and Matters Reserved to the Board incorporating Standing Orders

These were agreed and approved by the NHSBSA Board on 17 September 2024. They are due for review in September 2025 1. Role and duties of the Board 1.1 The Board is the overall governing body of the NHS Business Services Authority (NHSBSA). 1.2…
About the NHSBSA

Summary of NHSBSA Board minutes - 17 September 2024

Meeting held at 9:00am on 17 September 2024 at Stella House, Newcastle Upon Tyne.  Present:  Sue Douthwaite, Chair Michael Brodie, Chief Executive Kathy Gillatt, Non-Executive Director David Leather, Non-Executive Director Randeep Sidhu, Non-…
About the NHSBSA

Help and support

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…
Data Services

Appropriate Policy Document – Our processing of special categories of personal data and criminal offence data

As part of the NHS Business Services Authority (NHSBSA) statutory and corporate functions, we process special category data and criminal offence data in accordance with the requirements of Article 9 and 10 of the General Data Protection Regulation…
Our policies
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