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NHSBSA Information Services is undergoing a major technology overhaul.  Our legacy mainframe system, which feeds a number of reports currently reported through Information Services Portal (ISP) will be decommissioned by January 2019. This means…

Urgent action is needed to cleanse data in readiness for the 2022/23 year end updates. There are currently 250,000 errors allocated to employers in Pensions Online (POL) error handling. Over 93,000 are year-end updates for 2022 or earlier years.…

Since April 2022, we've been surveying patients who have received NHS dental treatment in Wales. Responses will be used by the Welsh Government and Public Health Wales to evaluate patient experience. To help communicate the importance of completing…

  The NHS Business Services Authority (NHSBSA) Provider Assurance Ophthalmic Services team has released a new training resource for NHS General Ophthalmic Services (GOS) contractors in England. You can access the resource Making accurate General…

This accessibility statement applies to the Apply for a maternity exemption website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you should…

Queries If you have any questions about NHS Pensions, contact us by: Telephone: 0300 330 1346 Outside UK: +44 191 283 8918 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk Facebook: direct…

We’ve updated our guidance for each status and there are factsheets available for employers and members. There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…

The four UK-wide Infected Blood Support Schemes will close to new applications on 31 March 2025, as part of transitional arrangements with the Infected Blood Compensation Authority (IBCA). This applies to new applications only. The schemes will not…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

We and the Department of Health and Social Care take fraud very seriously. We know most students are honest, but some do make fraudulent claims. We're set on catching these students and taking every step possible to protect public funds. We have…