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Telephone recording privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We may record telephone calls you make to our customer contact centre to:
check for mistakes
train staff
prevent, detect,…
End of temporary arrangement for GOS 3 dispensing
Due to COVID-19, in April 2020, NHS England and NHS Improvement advised of a temporary arrangement for GOS 3 claims for clinically extremely vulnerable (CEV) patients. In their standard operating procedure for optical settings, they advised that…
Accessibility statement for Information Services Portal (ISP)
This accessibility statement applies to the Information Services Portal (ISP).
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Accessibility statement for NHS Jobs – Employers
This accessibility statement applies to users who advertise and recruit for job vacancies on the NHS Jobs website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this…
Accessibility statement for the Opt-out rates for ESR employees eligible for the NHS Pension scheme website
This accessibility statement applies to the website ‘Opt-out rates for ESR employees eligible for the NHS Pension scheme’.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use…
England Infected Blood Support Scheme and Infected Blood Interim Compensation Payment Scheme privacy notice
The NHS Business Services Authority (NHSBSA) is responsible for this service.
Why we process your information
We will use the information you provide to:
assess applications to the Schemes
make payments in accordance with the England Infected…
Accessibility statement for the NHSBSA gender pay gap website
This accessibility statement applies to the NHSBSA Gender Pay Gap report website.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you…
Health and safety
Overview
During 2022/23 health and safety was managed and coordinated by our central SHE team, made up of qualified and experienced health and safety professionals. The team was supported by health and safety representatives in each business area…
Our data vision
To empower our people and partners to unlock the potential of our data to make better decisions for a better health and care system.
We will achieve our vision by delivering the following outcomes:
Colleagues have the right capabilities,…
NHSBSA strategy and external influences
NHSBSA strategy
Delivering against our data strategy and continuing our journey to being data driven will support delivery of our overall business strategy by:
supporting continuous improvement in delivering business service excellence and…