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Accessibility statement for the Opt-out rates for ESR employees eligible for the NHS Pension scheme website

This accessibility statement applies to the website ‘Opt-out rates for ESR employees eligible for the NHS Pension scheme’.

This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • navigate most of the website using just a keyboard or speech recognition software (Dragon) 
  • listen to most of the website using a screen reader (including the most recent version of NVDA)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is

We know some parts of this website are not fully accessible, as:

  • users will not be able to navigate through this report or interact with the chart visuals if JavaScript or CSS is disabled  
  • charts and visualizations in the report use interactive elements that display values when the user hovers their pointer over them - this may cause accessibility issues to the users 
  • the target size of some objects is too small  
  • zooming in 400% on some elements might cause a horizontal scroll bar to appear, which may cause accessibility issues 
  • the report contains links to external websites that may have their own accessibility issues  
  • all external links open in a new tab - this is not stated next to each link so may disrupt the user’s workflow 
  • some images contain text that may cause accessibility issues for screen reader users 

How to request content in an accessible format

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

We’ll consider your request and get back to you in 5 working days.

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems that are not listed on this page or think we’re not meeting accessibility requirements, you can contact us by:

Email: accessibility@nhsbsa.nhs.uk

This inbox is only for accessibility queries. This inbox is not for technical queries or IT problems. If you have a query that is not about accessibility, go to the ‘Contact us’ section of this page.

Contact us

For all queries not accessibility related, you can contact us by:

Email:  dall@nhsbsa.nhs.uk

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’).

If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Technical information about this website’s accessibility

The NHSBSA is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.2 AA standard, due to the non-compliances listed below.

Non-accessible content

The content listed below is non-accessible for the following reasons.

Non-compliance with the accessibility regulations

Users will not be able to navigate through this report or interact with the chart visuals if JavaScript or CSS is disabled. This fails WCAG 2.2 success criteria 1.3.2 (Meaningful Sequence) and 4.1 (Compatible).  

Charts and visualisations in the report use interactive elements that display values when the user hovers their pointer over them. This may cause accessibility issues to the users. This fails WCAG 2.2 success criterion 1.4.13 (Content on Hover or Focus).

The target size of some objects is too small. This fails WCAG 2.2 success criterion 2.5.8 (Target Size (Minimum)).

Zooming in 400% on some elements might cause a horizontal scroll bar to appear, which may cause accessibility issues. This fails WCAG 2.2 success criterion 1.4.10 (Reflow).

All external links open in a new tab. This is not stated next to each link so may disrupt the user’s workflow. This fails WCAG 2.2 success criterion 2.4.4 (Link Purpose).

Some images contain text that may cause accessibility issues for screen reader users. This fails WCAG 2.2 success criterion 1.4.9 (Images of Text).

The report contains links to external websites that may have their own accessibility issues.

What we’re doing to improve accessibility

We’re committed to making sure this website is compliant to WCAG 2.2 ‘AA’ standard.

Our accessibility compliance statement will be reviewed regularly. Every newly released website will be designed, built, and tested to meet ‘AA’ standards by default.

Preparation of this accessibility statement

This statement was originally prepared on 17 October 2023. It was last reviewed on 6 November 2024.

This website was last tested on 12 October 2024 against the WCAG 2.2 AA standard.

The test was carried out by the NHSBSA test and development teams. The most viewed pages were tested using automated testing tools by our website team. A further audit of the website was carried out to the WCAG 2.2 AA standard.

We tested all the website screens to meet ‘AA’ WCAG 2.2 standards, using manual and automated tests.

We run each webpage through automated Wave, Lighthouse and Axe accessibility tools then manually test with screen readers (NVDA) and standards checklists.

We run representative user journey tests through speech recognition software (Dragon).

These checklists contain standards that have been compiled using WCAG, the NHS service manual and the Government Digital Service (GDS) guidance.