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England Infected Blood Support Scheme and Infected Blood Interim Compensation Payment Scheme privacy notice

The NHS Business Services Authority (NHSBSA) is responsible for this service.

Why we process your information

We will use the information you provide to:

  • assess applications to the Schemes
  • make payments in accordance with the England Infected Blood Support Scheme (EIBSS) and/or the Infected Blood Interim Compensation Payment Scheme (IBICPS)
  • check for fraud and errors
  • analyse general trends to support more effective planning of NHS services

By law, we must process this information on behalf of the NHS.

We may contact you about taking part in surveys and research to learn what you need from our services.

Sharing your personal information

We may share your information with:

  • administrators of other Infected Blood Support Schemes in the UK to ensure you are directed to the correct scheme, including data matching activities for the purposes of preventing fraud
  • medical professionals for the assessment of any future applications/appeals made
  • Probate services where needed to verify a grant of probate, confirmation or letters of administration
  • Infected Blood Compensation Authority so they’re able to assess claims for compensation and/or planning and information purposes
  • the Department of Health and Social Care for planning and information purposes
  • NHS England for planning and information purposes, and advising on the inclusion of additional psychological treatments, to those listed by NICE

We may share information with other organisations when necessary to prevent fraud and error.

Keeping your personal information

No personal data will be deleted prior to the completion of the transfer of your personal information to the Infected Blood Compensation Authority. Information related to any EIBSS and IBCPS payments made to you will be retained for 7 years.

Your rights

The information you provided will be managed as required by Data Protection law.

You have the right to:

  • receive a copy of the information the NHSBSA hold about you
  • request your information be changed if you believe it was not correct at the time you provided it
  • request that your information be deleted if you believe we are keeping it for longer than necessary

Find out more about your rights and how we process information.