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Escalation Process
The only escalations that the Stakeholder Engagement Team email account should be used for are serious ill health cases.
For any other form of escalation, please contact the employers email account or helpline in the first instance. If they are…
Non-POL updates - end of year information
All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by the 31 May 2023. If you use Pensions Online (POL) you should submit this year end…
Non-POL annual update reminder
All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by the 31 May 2023.
If you use Pensions Online (POL) you should submit this year end…
ESR email exercise
In May’s newsletter we told you we would be contacting members using work email addresses held on ESR. This exercise successfully took place between 10 July and 19 July with over 1 million emails being sent. We are now working our way through the…
Upcoming stakeholder events
The Stakeholder Engagement Team are now finalising the arrangements for the next round of GP Practice stakeholder events. These events will run from April to December in the following locations:
Birmingham
Exeter
Leeds
Crewe
Newcastle…
Further annual allowance update
The annual allowance team is now administering annual allowance requests received on the 13 September 2019. However, we have a number of cases that require further information or update before the statement can be issued.
If you made a request…
Non-POL updates – end of year information
On an annual basis all employing authorities (EAs) are required to submit end of year information to NHS Pensions. You must submit this information to NHS Pensions by 23 May 2025. The legislative date is 31 May, but this period allows the Data…
AW171 Reminder
In June, we advised you that the final phase of the system functionality to automate the AW171 process was complete and advised employers that AW171s are no longer required.
Recently, we have seen an increase in the number of e-mails from employers…
Changes to email addresses and notification to NHS Pensions
We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account.
If you have amended your email address, then you will need to notify NHS…
Finance arrangements
From 24 July 2017 the NHSBSA will become responsible for finance services currently provided by Equiniti Paymaster. The transition will have little impact on finance business as usual procedures. Please continue to submit your monthly contributions…