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Escalation Process

The only escalations that the Stakeholder Engagement Team email account should be used for are serious ill health cases.
 
For any other form of escalation, please contact the employers email account or helpline in the first instance. If they are not able to resolve your issue, they will refer directly to the relevant team or finally to Stakeholder Engagement to resolve.
 
Aside from serious ill health escalation matters, the Stakeholder Engagement Team can still be contacted in relation to: 

  • Meetings and forum requests  
  • Educational needs
  • Website information and Ask Us clarification