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Apply for Healthy Start If you do not currently get Healthy Start payments and think you're eligible, you can find out more about how to apply on the Healthy Start website: Apply for Healthy Start Update your details If you currently get Healthy…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

We're adding some new features to Compass, as well as giving the system a brand new look. Although we're changing the look of Compass, the functionality will not change.  Based on your feedback, we're introducing the following new features:…

Compass now has some new features, as well as a new look. Based on your feedback, we've introduced the following features to improve the usability and navigation of Compass: taskbar ability to pin or unpin the taskbar on each page search bar…

Following on from an email migration IT Project within the NHSBSA, the following email accounts are to be used going forward by NHS Pension Employers. Members must not be advised to use these accounts. Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk…

As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.  Therefore going forward we will be using…

As you may be aware, the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement. From early June we will be entering the…

To prevent double handling and potential delays with your email queries, please only send each query to the one relevant email account.   It is not necessary to copy in other teams as all correspondence that is sent to the pension employer account…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…