Search results
Showing: 10 of 246
Pensions Online (POL) downtime for September and October 2023
POL will be available throughout September and October between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Saturday 16 September
Sunday 24 September
Sunday 22 October
If we do need…
Divorce or dissolution of a civil partnership
The value of pension benefits can be taken into account in a divorce settlement.
If a member is getting divorced, they may be asked to obtain a cash equivalent transfer value of their pension benefits.
If they do, they will ask you to complete the…
Sharing our performance - July 2019
First awards
A total of 4708 applications have been processed so far in July of which 99.47% were paid on time.
To recap, for the full month of June 4616 were processed of which 98.57% were paid on time.
Bereavements
Bereavements recovery is…
SD65 no longer required for some new starters
It has been confirmed by The Department of Health & Social Care (DHSC) that the SD65 form is no longer required to be completed by Direction employers for any new starters from the 1 August 2019. It will be the Employer’s responsibility to…
Terminal ill health cases
For terminal ill health cases, an AW341 application form is required along with the AW33E.
The team have recently noticed an increase in terminal ill health estimates being requested where the commuted incapacity box has been ticked in error to…
GP/GDP claiming retirement benefits
NHS Pensions is seeing an increase in the amount of retirement benefit claim forms (AW8) being signed by the incorrect employing authorities.
If the member is a GP in England all GP pensions are administrated by Primary Care Support England (PCSE)…
The NHS Pension Scheme for England and Wales – proposed flexibility – consultation document
We are consulting on a new set of proposals to offer senior clinicians more control over their pensions growth, so they can continue to provide the services that patients need.
Senior NHS clinicians are concerned that pension tax charges are making…
Total Reward and Annual Benefit Statements midyear refresh
The data cut for the midyear refresh of statements will be taken over the weekend of 12 October 2019. Any data amendments must be made by 7pm, Friday 11 October 2019.
The refreshed statements will be available in December 2019.
Institute of Customer Service membership
NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…
Customer satisfaction surveys
We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…