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All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. You must submit this information to NHS Pensions by 31 May. If you use Pensions Online (POL) you should submit this year end…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis to enable us to update member records.   You must submit this information to NHS Pensions by Wednesday 31 May 2023.   If you use…

Following a recent determination by The Pension Ombudsman we have revised our guidance to employers to confirm how duties should be assessed when determining Mental Health Officer (MHO) status for a member of the 1995 Section of the NHS Pension…

From 1 April 2019 the Scheme Access Team has introduced an annual check, at the request of the Department of Health and Social Care. The check is to ensure that the access granted to all non-automatic Employing Authorities is still relevant, and is…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…

From 1 October 2023, members with 1995 Section benefits can take partial retirement. You can find more information on partial retirement, including a guide for employers on our Employer hub. We’ve put steps in place to process partial retirement…

We have updated the partial retirement supplementary form, estimate request form, and factsheets based on feedback. You can download the latest version of the form and factsheets from our website. Partial retirement supplementary form Partial…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…