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If you need to contact us about AVCs (Additional Voluntary Contributions), AP (Additional Pension), or ERRBO (Early Retirement Reduction Buy Out) please email us at nhsbsa.apavcreferrals@nhs.net.  These email accounts are no longer active:…

The table below shows our recent monthly performance for pension award processing: The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our new work management tool continues to greatly assist Service Delivery to manage the monthly…

We are continuing to experience delays in the payment of first awards.  We have now completed the forecast recovery for Awards and plan to manage the workload from different points going forward. We are currently anticipating recovery by the end of…

We are continuing to experience delays in the payment of first awards. We have a recovery plan in place now that includes a number of assumptions and gives us incremental improvements.  We are still working to firm up a forecasted recovery date…

We will only accept a third party signature on benefit application forms such as, Part B of  form AW33E, the retirement benefits application form AW8 and application to commute ill health retirement benefits form AW341, where the member has…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

You should not submit AW8’s via email if you have access to POL. Top tips: Remember to provide the contact number of the member so we can keep them updated. You should record the reason for retirement in the drop-down box as ‘Partial Retirement…

We are pleased to say that the Awards recovery plan is now complete. As part of our normal business as usual activity, we  have some pension applications  awaiting information from members or employers and as soon as this information is received we…

Dear Colleagues, I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services. This past year we have taken a huge step forward by successfully implementing a new internal work…