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Latest release Help with Health Costs - England 2023/24      

If a member needs to send in certificates or supporting documents to us, remind them that they need to send the originals or certified copies. If they send photocopies we won’t be able to proceed with their request. We are also asking members to…

The following will be implemented as part of NHS CCG structure changes as of 1 April 2021. The changes will apply to April 2021 dispensing data which will be released mid-June and will be implemented across all our reporting systems where applicable…

If an NHS pension member has died, you should let us know as soon as you can. Once we know, we can make sure all the monies and benefits are paid quickly and accurately. If we do not know, we may continue to make payments. This means whoever is…

To fulfill our role as your employer, we must hold certain information about you. We need to obtain this information fairly and lawfully, so you'll probably already be aware of what we hold. Why we process your information In our role as your…

If you're a provider, you'll be required to confirm each performer's Net Pensionable Earnings (NPE) for the 2022 to 23 financial year. This is called the Annual Reconciliation Report (ARR) process, and you'll need to complete it by 11:59pm on Friday…

Last year the Department of Health and Social Care (DHSC) published their consultation response and regulations to support the first phase of the Public Service Pension Remedy (McCloud Remedy) which: closed the legacy public service pension…

The NHS Business Services Authority (NHSBSA) has been working closely with Accenture during the last few months to progress the project to create a brand-new contract management system for NHS Dental Services. The new system will eventually replace…

Darren Curry, Chief Digital Officer, has been featured in this month’s Business Chief Europe. Darren talks about how we have transformed our IT infrastructure in order to deliver exceptional health services to our customers. Providing a range of…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…