If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change.
If you have a change of circumstances and don’t tell us, this could result in suspension of your payments, missing out on money to which you’d otherwise be entitled, or being over paid money and having to pay it back.
All members of the NHS Pension Scheme are given an 8-digit membership number. You can find your membership number at the top of any letters you’ve received from us. Older letters may show it like this, ‘SD 00 / 123456’ but this format is being phased out and replaced with an 8-digit membership number.
If you also have pension benefits relating to a pension credit, dependant’s pension, or other NHS Pension Scheme provision, you may have additional membership numbers.
It will help us if you provide the correct membership number when contacting us. If you do not know your membership number, you can provide your National Insurance number.
My NHS Pension
We are currently in the process of writing to all pensioner members who claimed NHS Pension Scheme benefits (excluding child dependants) since 2015, to invite them to register for My NHS Pension.
My NHS Pension is our new, secure online portal for members of the Scheme.
On My NHS Pension you can:
- View details of your pension benefits
- See the personal details we hold for you
- View digital copies of your monthly payslips and P60s
- Provide additional contact details such as a personal email and phone number
- Update your bank details
- Add and amend your nominations
If you need to notify us of any other changes to circumstance, which you are not able to amend yourself within My NHS Pension, you will need to contact NHS Pensions.
More information about My NHS Pension can be found on our My NHS Pension page.