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This is a reminder that employers should not be providing members with the EA contact number. This line is answered as a priority for employers only, and members using it can cause delays in responding to employers. Please encourage members to use…

As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…

In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error. We are still receiving a high volume through without…

Stakeholder pensions are an alternative way of saving for retirement. They are not normally recommended as a main pension for someone who can join the NHS Pension Scheme. Your employer must offer an NHS stakeholder pension if you cannot join the…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

You can now access the 2019-20 End of Year Certificate via our website. As part of your Independent Provider status, you are legally required to complete end of year certificates for each employer code you have declaring Scheme members,…

We’ve been made aware that a number of our emails are being delivered as junk mail. This issue is affecting our monthly NHS Employer Update and other employer and member newsletters, which are sent using the email delivery platform mailchimp.…

Under General Ophthalmic Services Regulations 2008, you’re required to submit an annual form providing the number of written NHS complaints your practice has received. As last year’s annual collection was paused due to coronavirus (COVID-19), you…

This accessibility statement applies to NHSBSA Open Data Portal   This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to use this website. For example, that means you should be able to…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 12 July 2023.  The collection covers complaints made by or on behalf of patients between 1 April 2022 and 31 March 2023.  This year's collection period…