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Since the last update in March, we’ve been working hard to set up and test the new IP address to be able to share with you.  We’re finalising guidance and creating a new web page to help you with testing validation. We expect to be able to provide…

We’ve seen an increase in employers advising they haven’t received joiner rejection letters from NHS Pensions.   As a reminder, joiner rejection letters are accessible via the notice board on POL. Please view your notice board first, before getting…

POL will be unavailable on the following dates due to scheduled system maintenance:  Sunday 22 June  If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage. 

In October 2022, the member contribution structure changed from being based on notional whole time pay to actual pay.   A detailed payroll provider document was released at the time explaining the changes, providing examples of how different…

From 22 April 2025, Pensions Finance manage late payment charges for:  Pension Contributions  Capitalisation  Compensation   Final Pay Control (FPC)   You should use the following updated bank details for any…

The fourth episode of our NHS Pensions podcast is now available. The fourth instalment delves into how a member is able to apply for their pension and what the process involves.   The podcast series is designed to be another resource for members…

The ESR user guide has been replaced by the ESR User Manual, to support you with using the platform. The pensions section of the guide is available here: ESR User Manual.  The pensions section covers a range of areas, including:  Absence and…

While reviewing members who need a Remedial Service Statement (RSS) or Remediable Pension Savings Statement (RPSS), we’ve identified a group of members who don’t have up-to-date address information. We’re attempting to contact members by email, so…

The Data Management Team are currently receiving a high volume of emails. Due to this, it may take longer than usual to respond. The team are working through these requests as quickly as possible, and in the meantime, we ask you do not send any…

Need help with your NHS Pension Scheme queries? Our knowledge base is here to help. Simply type in your question or some keywords relating to the NHS Pension Scheme and it will instantly provide helpful information and direct links to the relevant…