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Total Reward and Annual Benefit Statements midyear refresh
The data cut for the midyear refresh of statements will be taken over the weekend of 12 October 2019. Any data amendments must be made by 7pm, Friday 11 October 2019.
The refreshed statements will be available in December 2019.
Government consultation on pension flexibilities
The Department of Health and Social Care (DHSC) has published a revised consultation on proposed flexibilities to the NHS Pension Scheme. Please find more information at the link below. The closing date for responses is 1 November 2019.
https://…
Institute of Customer Service membership
NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…
Customer satisfaction surveys
We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…