Search results

NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…

We are now undertaking our employer surveys on a monthly basis and the feedback that is provided helps us to assess and improve our existing processes. It also enables us to look for additional ways in which we can improve the service provided.…

NHS Pensions will be exhibiting alongside colleagues within the NHSBSA at this year’s Best Practice conference held at Birmingham NEC on 9 and 10 October 2019. Come along to stand G80 to say hello and ask our experts any queries you may have…

The forms and fact sheets have recently been updated following a review of the enquiry process. If you need to submit an application, please use the updated SM R9 EA application from the website. Bulk protection of pay The universal bulk…

Requests for a GMP test need to be sent via email to nhsbsa.gmptestrequest@nhs.net When requesting a GMP test, the following information is required: •           Intended retirement date •           Notional Whole time Total Pensionable pay…

Data Management are receiving a high number of e-mails regarding cases where an estimate or membership statement cannot be produced through Memberzone as the member’s record requires data cleanse or a calculation is not possible due to system…