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The NHS Business Service Authority (NHSBSA) and employers with staff in the NHS Pension Scheme are Joint Controllers for pension information. The NHSBSA have responsibility for information received from employers and pension members. Employers are…

The table below shows our recent monthly performance for pension award processing: The graph above depicts the improvement we are making in our aim to pay the Pension…

A number of our forms are now in the process of being updated and published. You will see these appearing on our website shortly. Each form will be updated to include a brief standard paragraph explaining how we use information. Where a form…

As you may be aware the Government Gateway is in the process of being decommissioned which means we have been looking for another way for NHS staff to access their Total Reward or Annual Benefit Statement.  Therefore going forward we will be using…

This month the digital service ‘Claim my NHS pension’ went into Private Beta. The service allows deferred members to complete the deferred benefits claim form (AW8P) online.    Our contact centre staff are helping to on board people to the…

Since January we have been working with a small group of Direction Bodies to pilot our online Financial Information Collection (FIC) service. FIC will enable all employers to submit their contributions securely online regardless of whether they have…

You may have noticed that the content on the website looks a little bit different. This is because we have reviewed the web pages to make them easy to read and scannable. This will help you and members pick out key words and find the information you…