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We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…

Please note: This article and letter are for the attention of GP Practices who submit NHS Pension Scheme contributions via Pensions Online (POL) only. There will be a change of banking arrangements taking place at the end of March 2018. The…

We have produced a presentation that you can use to provide information to members at pre-retirement courses. This has been developed with input from employer representatives on the Service Improvement and Development (SID) Board, and has received…

Please remember that if you outsource your pensions activity to a third party provider, it is your responsibility for ensuring the administration of the NHS Pension Scheme is: a) carried out in a timely manner and is in line with the Scheme…

We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…

The following forms have recently been updated to include an additional option within the applicant’s declaration and consent section. Consideration of entitlement to ill health retirement claim form (AW33E) Consideration of entitlement for…

Over the last few months, the Stakeholder Engagement Team has been providing information to non Pensions Online (POL) organisations about changes being made in 2018 with the annual update process. To support employers through these changes the team…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our new work management tool continues to greatly assist Service Delivery to manage the monthly…