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Sharing our performance - December 2017
Our current performance
The table below shows our recent monthly performance for pension award processing:
Our Christmas plans were achieved by Pensions staff working additional hours during November and…
Stakeholder engagement update
Thank you to everyone who attended our recent events in Peterborough, Carlisle, Leeds and London. We have received positive feedback which we appreciate and will use as we work to improve these events to meet your needs.
Our upcoming events…
2018-19 NHS Pension Scheme compliance statement and contribution estimate
Previously it has been a requirement that all NHS organisations provide a statement of estimated total contributions for the next financial year.
However, there has been a change to the Scheme Regulations where this requirement is permissive and on…
Submitting a retirement benefits claim form (AW8) on Pensions Online (POL)
Since changes to Pensions Online (POL) were implemented in September, we have received a large number of AW8s that have been submitted with either incorrect payable dates or incorrect reasons for retirement. We have also received applications that…
Pensions Online - Submitting employer comments
In Employer Newsletter 9 – September 2017, we asked that when submitting an employer comment on Pensions Online (POL), you ensure information is provided to enable us to clear the error.
We are still receiving a high volume through without…