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European business magazine promotes our digital transformation journey
Darren Curry, Chief Digital Officer, has been featured in this month’s Business Chief Europe. Darren talks about how we have transformed our IT infrastructure in order to deliver exceptional health services to our customers.
Providing a range of…
Contacting us by email
In order to prevent double handling and potential delays, please only direct each query into the one relevant account.
Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for:
Email…
Employer Newsletter distribution list
The Employer Newsletter is automatically sent to the email address we hold on record for the main pensions contact at each organisation. Therefore it is important that contact details are kept up to date.
The contact details we hold for your…
Employer Charter
The Employer Charter has recently been through a thorough review including contributions from the employer representatives of the Service Improvement and Development (SID) Board. The latest version is now available on our website.
The Charter…
General Data Protection Regulations (GDPR)
We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…
GP Practices who submit contributions via Pensions Online
Please note: This article and letter are for the attention of GP Practices who submit NHS Pension Scheme contributions via Pensions Online (POL) only.
There will be a change of banking arrangements taking place at the end of March 2018.
The…
Pre-retirement course presentation
We have produced a presentation that you can use to provide information to members at pre-retirement courses. This has been developed with input from employer representatives on the Service Improvement and Development (SID) Board, and has received…
Organisations who outsource their pensions activity to third party providers
Please remember that if you outsource your pensions activity to a third party provider, it is your responsibility for ensuring the administration of the NHS Pension Scheme is:
a) carried out in a timely manner and is in line with the Scheme…
Extended Pensions Online downtime
We would like to provisionally inform you that Pensions Online (POL) will be unavailable from 7pm on Thursday 15 March to 7am Tuesday 20 March. This is so we can carry out testing on the new IT infrastructure that will support the transformation of…