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The NHS Pensions Stakeholder Engagement team support employers with their administration responsibilities for the Scheme and can help with any queries you may have. We organise events, courses and training for Scheme employers including:  basic…

If you have any questions about your NHS Pension, you can contact us by: Telephone: 0345 121 2522 Outside the UK: +44 191 283 0303 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk X (formerly…

Queries If you have any questions about NHS Pensions, contact us by: Telephone: 0300 330 1346 Outside UK: +44 191 283 8918 Monday to Friday, 8am to 6pmFind out about call charges Email: nhsbsa.pensionsmember@nhsbsa.nhs.uk Facebook: direct…

Change of member details If you don’t have access to Pensions Online (POL), you can tell us about a change to a member’s details by completing the relevant form:Change of employment details (SD55E) (PDF: 117KB)Change of personal details (SD55G) (…

Information and guides to help you use the Electronic Staff Record. ESR best working practice guide (PDF: 122KB) For information on how to ESR works for NHS Pensions and feeds data to and from POL via the interface, refer to the Pensions section…

NHS Pension Scheme access details for non NHS organisations. Which Scheme access application form do you need to complete? (PDF: 396KB)Primary Care Networks (PDF: 182KB) Application form and guidance for Independent Providers Independent…

Forms you need to manage a member’s pension record. Contact details  Employer Organisation Contact details (PDF: 274KB)Make Contribution Payments (MCP) primary user change (Word: 72KB) Estimates Employers should use Pensions Online (POL…

NHS employers can contact NHS Pensions by phone, email or post. General enquiries  You can contact us by: Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk (employers only) Telephone: 0300 3301 353 Monday to Friday, 8am to 6pm Find out about call…