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Due to the transition to the 2015 Scheme, NHS Pensions has seen an increase in members eligible to claim their benefits under the small lump sum payment processes. To confirm, our existing process is as follows: When an AW8 is submitted, and the…

As you may be aware the charges for providing member estimates has recently changed. The members estimate request form has been updated and is available on our website. If a member has an up-to-date Total Reward Statement (TRS) / Annual Benefit…

We recently shared with you an updated requirements document for payroll providers, setting out the system changes that will need to be made by your payroll provider by 1 October 2022 for the implementation of changes to member contributions. This…

We have become aware that organisations have been asked to review the email addresses they use, with some organisations changing this to a non nhs.net/ nhs.uk email account. If you have amended your email address, then you will need to notify NHS…

We are receiving an increasing number of enquiries to our contact centre from members who are planning to retire and believe they have submitted their application a number of months ago, but we haven’t yet received their AW8. In all cases, AW8…

We are currently experiencing some intermittent issues with Pensions Online (POL). We continue to work to resolve this and apologise for any inconvenience it is causing you. We’ll share further updates as these become available. POL will be…

Total Reward Statements (TRS) will be made available in late August. We are in the process of updating our TRS website information and employer resources. We will let you know when the statements are available.

If you have any Greenbury queries, you must ensure these are submitted before the 31 July 2022. We will not be able to respond to any queries received after this date, as the window for queries will have closed.

For the first time, NHS Pensions are hosting GP member events. Each session will be two hours long and include presentations on the following topics: Which GP certificate – An overview of the different types of GPs and which certificates need to…