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ESR fatal errors
Prior to NHS Pensions processing data received from ESR, checks are made to determine that the data is in the required format and meets the criteria provided to enable successful processing and updating of member records.
If data is not in the…
Estimate request changes
The charging of estimate requests has changed for members.
The members estimate request form has been updated and is available on the Member Hub.
Estimate requests - Instruction for employers:
Direct members to their Total Reward Statement (TRS…
Administration Foundation Course
The Foundation Course has been developed following feedback from our GP practice manager employer training events.
This course is available to all new local administrators of the NHS Pension Scheme who are less than 12 months in post and provides…
GP practice manager training dates – September, October and November
Level 1 GP practice manager event
Our next Level 1 GP practice manager event is available in October and includes educational training tailored for practice managers, delivered virtually via Microsoft Teams.
These sessions include NHS Pension…
Pensions Online (POL) contribution rates and closing employments
From 1 October 2022 changes are being made to the contribution tiers and rates for members. As a consequence of these changes being implemented mid-year, it is necessary for Pensions Online (POL) to display both sets of contribution rates. The rates…
Pensions Online (POL) downtime for October and November
POL will be available throughout October and November between 7am and 7pm apart from the following dates when there will be downtime for scheduled system maintenance:
Sunday 23 October
Saturday 29 and Sunday 30 October
Sunday 20 November
If…
Member contribution changes on GP forms
To coincide with the changes to member contribution rates from the 1 October 2022, we have published a number of new GP forms for use from the 1 October. These include:
GP Locum Form A – for use from 1 October 2022 to 31 March 2023
GP Locum Form…
Escalation processes
The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance.
If they are not able to resolve…
Department of Health and Social Care announces extension of retire and return easements
Following a public consultation, the Department of Health and Social Care has announced a further extension to retire and return easements beyond the current 31 October 2022 expiry date, through temporary amendments to NHS Pension Scheme regulations…