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Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
Travel to receive NHS treatment
Certain groups can claim help with the cost of travel to receive NHS care in England if they:
are referred by a doctor (GP or hospital doctor), ophthalmic practitioner or dentist
make an extra journey to go to hospital or another place to…
Sight tests, glasses and contact lenses
You're entitled to a free NHS sight test if you:
are aged 60 or over
are registered blind or partially sighted
have been diagnosed with diabetes or glaucoma
are aged 40 or over and have a close relative (parent, sibling or child) with a…
Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
Maternity exemption certificates
It is the maternity exemption certificate that entitles you to free NHS prescriptions, not being pregnant or having given birth in the last 12 months. If you do not have a valid maternity exemption certificate, you may be liable for a penalty charge…
NHS Prescription Prepayment Certificate (PPC)
A PPC could save you money if you pay for your NHS prescriptions.
The certificate covers all your NHS prescriptions for a set price. You will save money if you need more than 3 items in 3 months, or 11 items in 12 months.
The prescription charge…
NHS Hormone Replacement Therapy Prescription Prepayment Certificate (HRT PPC)
If you pay for NHS prescribed HRT medicine 3 or more times in 12 months, an HRT PPC could save you money.
Each item on an NHS prescription usually costs £9.90. You can buy an HRT PPC for a one-off payment of £19.80 (the cost of two single items).…
NHS Low Income Scheme
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Check if you have an NHS exemption
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…