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After the Summer, you’ll need to use a new URL (web address) and domain name / IP address to access Pensions Online (POL). If you currently have POL added to your favourites or saved as a shortcut, these links will stop working and will need to be…

POL will be unavailable on the following dates due to scheduled system maintenance: Saturday 12 July Sunday 20 July If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL…

When a member retires from the NHS Pension Scheme and then returns to pensionable employment, their death in membership Life Assurance Lump Sum (LALS) is worked out differently than if they had died in service before retiring. Where a re-employed…

The life assurance lump sum (LALS) payable following members who die in pensionable employment, and have previously retired on partial retirement, is calculated differently. We have added guidance and some examples of how LALS is calculated within…

McCloud RSS delivery timetable update (1 July 2025) Following a recent written ministerial statement, the timetable for the delivery of remediable service statements to NHS Pension Scheme members will be updated. We appreciate that this news will…

POL will be unavailable on the following dates due to scheduled system maintenance: Sunday 24 August If we need to bring POL down at short notice for urgent maintenance, we’ll advise you as soon as we can in advance via the POL homepage.

We are processing applications for members who opted out due to transitioning into the 2015 Scheme and wish to now buy-back all or partial service during the remedy period that they opted out for. Employers should be aware that we require…

We have recently updated our McCloud buy back confirmation letters with clearer guidance. If you are approached by members who have already received their option letters, you can inform them ‘option 1’ is available for members to make payment. If a…

The fifth episode of our NHS Pensions podcast is now available. The fifth instalment delves into the subject of Partial Retirement; focusing on what Partial Retirement is, who is eligible and what processes are involved in applying. The podcast…

We need your help! We would like five employers to help test the upcoming changes to how POL is accessed through the HSCN network as part of the Compendia Touch upgrade. This should be a quick task, that will allow validation of the backend…