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Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…

It is the responsibility of employers as the local administrators of the NHS Pensions Scheme to inform NHS Pensions of any contact detail changes within your organisation. Where details change, the appropriate form needs to be completed and…

We receive many emails from employers and members querying the Additional Pension (AP) rejection letters they receive. It has been brought to our attention that in some circumstances AP may still be being paid despite a rejection letter being sent.…

Due to the current COVID-19 situation, we are experiencing some delays in responding to your emails. Please be assured that Pensions Operational Finance are working extremely hard to make sure that we respond to all queries as quickly as possible…

We have received a number of enquiries from employers seeking clarification when calculating Notional Whole-Time (NWT) pensionable pay with supplementary payments. Information on how to calculate the Notional Whole Time Total Pensionable Pay is…

Following the release of Total Reward Statements (TRS) and annual benefit statements (ABS), NHS Pensions has received enquiries regarding the retirement age for Special Class transitional members showing as age 60.  If a member held Special Class…

Further to the communication published on our website that advised all employers should continue to remit 14.3% (plus the employer levy of 0.08%) employer contributions to the Scheme for 2020-21, it has come to our attention that a number of…

When sending ill health application forms, please ensure that all reports are enclosed including any report from a member’s specialist(s).  Please ensure the correct version of the application form is used and sent to NHS Pensions to consider. In…

Allocation is a retirement flexibility that is available to all members of the NHS Pension Scheme. Following a review of the enquiries we receive about allocation, it was evident that we needed to make the application process and available guidance…

Correct allocation of retrospective pay or awards and recording of hours or sessions Can all employers please ensure that any retrospective or backdated pay or awards (like the Clinical Excellence Award) are allocated to the correct pension year…