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We are required by law to process your information. You can view the lawful basis for each of our services. Our legal basis for processing under the UK General Data Protection Regulation (UK GDPR) for each service set out on this page is:…

View the Welsh version of the Overseas Healthcare Services privacy notice (PDF: 182KB).  The NHS Business Services Authority (NHSBSA) and the Department of Health and Social Care (DHSC) are jointly responsible for this service under a Joint…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may record CCTV images of people entering, approaching, or passing our buildings to: help staff and visitors feel safer act as a…

The NHS Business Services Authority (NHSBSA) is responsible for this service. A number of alternative contact methods are available.  Why we process your information We may record the contact you make to our customer contact centre to: check…

As part of our day-to-day activity, and as part of the hybrid working model, the NHSBSA provides, and is responsible for, virtual meeting applications such as Microsoft Teams. At times is it is necessary for meeting hosts to record meetings. This…

The NHS Business Services Authority (NHSBSA) is responsible for this online service. To check if we have your details, we will ask you to enter your: letter reference number date of birth postcode as shown on your letter If there is a…