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The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

This page was last updated on 19 May 2025. The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS. As Data Controller, we are responsible for how your information is used and explaining that to you. Why we process…

In the event of your death, the NHS Pension Scheme may provide for your family or a person you have nominated. You can nominate someone to receive a lump sum on death benefit if you die using the lump sum on death benefit nomination forms. If you…

The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…

Members of our team Paul Gray, Head of Dental Services and Clinical Policy Paul comes from a primary care dental background, having worked for 13 years in the NHS as a General Dental Practitioner. He has worked for our organisation since 1999.…

Some patients have certain clinical needs that can’t be met by licensed medicinal products. The law allows the manufacture and supply of unlicensed medicines which are called special orders (or specials) that meet these clinical needs. Special…

This year's dental practice written complaints data collection (KO41b) will open on Wednesday 18 June 2025.  The collection covers complaints made by or on behalf of patients between 1 April 2024 and 31 March 2025.  This year's collection period…

We’ve published this range of information and resources to help you apply for a volunteering opportunity using the NHS Volunteering service.  Find a volunteering opportunity with the NHS  You can find information about volunteering and…

Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members. As the largest Scheme, we have made a lot of progress towards implementing the remedy so…

If you pay for registered childcare during your studies, you may be able to get help towards the cost through Childcare Allowance (CCA). You can only get CCA if you receive the NHS Bursary, and we’ll pay it in 3 termly instalments with your other…