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We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

The NHS Pensions Stakeholder Engagement Team is running a series of GP practice manager events throughout May and June 2021 delivering educational training tailored for practice managers. These events will be delivered virtually via Microsoft Teams…

To help support NHS Pension Scheme members who are continuing to deal with the impact of the Coronavirus (COVID-19) pandemic, we have taken the decision to extend the 2019/20 voluntary scheme pays deadline. Members who have an annual allowance…

NHSBSA Workforce Services provide platforms and services which support our NHS people, including: NHS Jobs ESR NHS Pensions HR Shared Services Student Services Our vision To support effective recruitment, retention and workforce planning…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

Access for registered users via ePACT2. The IPP report: shows the reimbursement costs for each prescribing organisation for prescriptions dispensed by pharmacy and appliance contractors is used by NHS England to calculate the charge shown in…

Reconcile invoices for FP10 and FP10HP forms To reconcile forms dispensed by a community pharmacist, you'll need access to the Itemised Prescribing Payment (IPP) Report and the Remuneration Report. You can find these in ePACT2. View our guide on…

Depending on your circumstances, you may be entitled to more support through the NHS Bursary. Dependants Allowance You’re eligible for Dependants Allowance if you have anyone who is wholly or mainly financially dependent on you during your…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…