Search results

Data error clearance As we approach 31 March 2019, we'd like to remind employers that clearing errors allocated to you in 'Pensions Online' error handling, before the submission of your year-end data, will improve your year-end success rate and…

This year the Annual Allowance team have experienced a much higher receipt of work requests than in previous years. Particularly, the requests for ‘On-Demand’ statements have doubled and more recently we have been unable to meet the three month…

This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…

We anticipate that the Greenbury functionality within Pensions Online (POL) will be available from Monday 6 January 2020. Requests for disclosure information should be received by NHS Pensions between 6 January 2020 and Friday 28 February 2020 to…

We have noticed an increase in the number of requests from employers received on behalf of the members, to change the decision in relation to their lump sum choice when completing the retirement application form AW8. We are therefore asking…

The NHS Pensions Stakeholder Engagement Team is running a series of GP practice manager events throughout May and June 2021 delivering educational training tailored for practice managers. These events will be delivered virtually via Microsoft Teams…

To help support NHS Pension Scheme members who are continuing to deal with the impact of the Coronavirus (COVID-19) pandemic, we have taken the decision to extend the 2019/20 voluntary scheme pays deadline. Members who have an annual allowance…

If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again. Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

We suspended several steps in the data escalation process whilst we dealt with COVID-19 as we felt from an employer's and a Pension Team perspective, we all made significant adjustment to ways of working. The timeframes were lapsed and we stopped…