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If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim. Free prescriptions You're only entitled to claim if you meet the requirements:  Age You’re entitled to free…

Some groups are automatically entitled to free NHS prescriptions. Others can apply for certificates that entitle them to free NHS prescriptions. Some prescribed items are always free, including contraceptives and medication given to hospital…

Certain groups don't have to pay NHS dental treatment charges.  You should always check with your dentist whether your treatment is private or NHS. If you're entitled to free NHS treatment and the treatment you receive is a mixture of NHS and…

Each year, you'll get either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS). The type of statement you'll get is based on your circumstances. What TRS is  Total Reward Statements are…

This page was last updated on 19 May 2025. The NHS Business Services Authority (NHSBSA) provides services on behalf of the NHS. As Data Controller, we are responsible for how your information is used and explaining that to you. Why we process…

To fulfill our role as your employer, we must hold certain information about you. We need to obtain this information fairly and lawfully, so you'll probably already be aware of what we hold. Why we process your information In our role as your…

Employer responsibilities Scheme awareness responsibilities As the employer, we ask that you tell your employees about the scheme and distribute communications material provided by us. You should make sure that all subcontractors and temporary…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…

The England Infected Blood Support Scheme (EIBSS) is now closed to new applications With effect from 1 April 2025, EIBSS is now closed to new applications for anyone who has historically been infected with hepatitis C, HIV or both, from NHS blood…

New HMRC lump sum allowances from 6 April 2024 As part of their Spring Budget 2023, the government announced the removal of the lifetime allowance charge from 6 April 2023 and lifetime allowance from 6 April 2024. The Finance Act 2024 amended the…