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We carry out research to learn what people need from our services.  We carry out surveys to analyse and understand trends within our organisation. We may ask for your permission to make notes, take your photo, and make voice or video recordings.…

The NHS Business Services Authority’s Data Analytics Learning Laboratory (DALL) has been recognised by Digital Leaders, as one of only 10 public sector innovations accepted into the DL100 list this year. The DALL brings together data which was…

NHSBSA has already declared a climate emergency in September 2020 and made a public commitment to respond. We are supporting this declaration with this ambitious environment strategy, clearly defining the long-term goals and actions we will achieve…

Background and aim In April 2021, Provider Assurance Dental (PAD) commenced the Sedation Pilot on behalf of NHSE England (NHSE) to support regional teams in the implementation of the Service Standards for Conscious Sedation in a Primary Care…

To be successful on our data journey we have six data principles which are instrumental to creating the necessary conditions to deliver this data strategy effectively and support us in maximising the value of…

Driving value and efficiency through automation NHSBSA data services provides accurate and timely data internally, to the wider NHS, and other stakeholders who rely on our information. The data supports effective decision making on finances,…

The Communications and Marketing team includes Media and Campaigns, Internal Communications and Engagement, Marketing and Events, and Strategic Engagement. They provide excellent public service communications that support our strategic goals and…

NHS Business Services Authority (NHSBSA) partners with Agilisys to harness technology that will be a catalyst for better health. Working in partnership with the NHSBSA, Agilisys - the leading cloud and digital transformation specialist to the…

NHS Business Services Authority (NHSBSA) has achieved the Employer Recognition Scheme Bronze Award for its commitment to support ex-military personnel. It gained the award after signing the Government’s Armed Forces Covenant earlier this year,…

The NHS Business Services Authority (NHSBSA) is a forward-thinking organisation focused on delivering business service excellence for the NHS. We help the NHS to run efficiently by providing platforms, systems, and services to support the NHS…