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One Drug Database (ODD) changes
After we implement the One Drug Database (ODD) changes, our systems will have data in the new format aligned to dm+d. This will include historic remapped data up to and including December 2019.
The refresh with January 2020 data will take place on…
Accessibility statement for Overseas Healthcare Services Knowledge Base Website and associated Contact Us page
This accessibility statement applies to the Overseas Healthcare Services Knowledge base website and associated Contact us webpage.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to…
Requests for information from employers for data queries
We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…
Electronic payment schedules
We produce electronic payment schedule data called 'electronic FP34 data'. Contractors can use this instead of receiving a paper copy.
This is not a like-for-like replacement of the paper version. You'll need to develop your own IT solution to…
Tax information
Annual Allowance
Employer information required for Annual Allowance
By law, employers must provide NHS Pensions with available pay and membership information to allow Pension Savings Statements to be provided to members. The deadline for 2019/…
Incorrect claims submitted by patients for free NHS dental treatment
The Dental Exemption Checking Service has identified a number of patients aged 60 and over who are incorrectly claiming free NHS dental treatment. This is due to confusion around benefits entitlement, specifically Pension Credit. This currently only…
Partial retirement calculator coming soon - information for employers
Since changes to partial retirement were announced earlier this year, we’ve been working hard to make sure our processes, tools, and guidance are updated to support members and employers.
As part of this work, the Government Actuary’s Department (…
Unofficial UK GHIC and UK EHIC website survey privacy notice
If you have used an unofficial website to apply for a UK European Health Insurance Card (EHIC) or UK Global Health Insurance Card (GHIC), you can complete a quick online survey to help us gather information.
Why we process your information
The NHS…
Help with NHS prescription costs
In England, most working-age adults have to pay for their prescriptions. Certain groups are entitled to free NHS prescriptions.
Use our eligibility checker to see if you are entitled to free NHS prescriptions and other help with health costs.
The…
ePACT2 user agreement (EUA)
This ePACT2 User Agreement (EUA) is a legal agreement between you (either an individual or a single entity) and the NHS Business Services Authority (NHSBSA).
NHSBSA grants you the right to access the NHSBSA’s online system, ePACT2, which includes…