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Useful information
We provide information about your NHS pension in a variety of ways.
These include:
an NHS employer directory
details for independent financial advice
Employer directory
If you need to contact your current or previous employer, you may be…
Institute of Customer Service membership
NHS Pensions is proud to be a member of The Institute of Customer Service (ICS).This is the professional body for customer service, helping organisations improve their customer experience and business performance. It has a membership body of over…
Pension scams
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Pensions scams
Anyone can fall victim to pension scams because they can be difficult to spot. In one year, 1 in 17 adults were victims to fraud according to the 2023 Crime Survey for England and Wales.
Scammers are typically…
Sharing our performance - June 2019
First Awards
As of 25 June 2019, a total of 3708 applications have been processed. 97.98% were paid on time.
To recap for the full month of May, 4358 were processed, of which 97.77% were paid on time.
Bereavements
Bereavements processing is…
Voluntary ‘Scheme Pays’ Deadline for 2018/19
The NHS Business Services Authority is sympathetic to the situation that NHS staff currently find themselves in during the Coronavirus (COVID-19) pandemic and are keen to support members of the NHS Pension Scheme (England and Wales) who are front…
Extension of voluntary scheme pays 2018/19 deadline
The NHS Business Services Authority is sympathetic to the situation that NHS staff currently find themselves in during the Coronavirus (COVID-19) pandemic and is keen to support members of the NHS Pension Scheme (England and Wales) who are front…
The NHS Cost Claim Back Scheme
The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members…
Making your decision about your NHS Pension benefits
Every Public Service Pension Scheme is working through significant complexity to put in place the Public Service Pensions Remedy for all affected members
As the largest Scheme, the NHS Pension Scheme has made substantial progress towards…
Leaving or taking a break from the scheme
There are a number of ways you can leave or take a break from the scheme.
Watch our video for help to understand what you would be giving up if you decide to opt out:
Download the video transcript (PDF: 146KB…
End of Year Certificate 2018-19
This only applies to Independent Provider and New Fair Deal employers. The certificates will be available for the financial year 2018-19 in early July and employers will be emailed directly regarding this. The certificates will also be available…