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Contact Injury Benefits
If you have any queries about the NHS Injury Benefits Scheme, you can write to us:
NHS Injury Benefits Scheme
PO Box 683
Unit 5
Newcastle Upon Tyne
NE5 9EE
You can also contact us by:
Email: injurybenefitsenquiries@nhsbsa.nhs.uk
Telephone: 0345…
Temporary Injury Allowance (TIA)
The Temporary Injury Allowance (TIA) payable under the NHS Injury Benefits Scheme is no longer available to people who sustain an injury or contract a disease due to NHS employment on or after 31 March 2013.
On 31 March 2013 Temporary Injury…
End of temporary arrangement for GOS 3 dispensing
Due to COVID-19, in April 2020, NHS England and NHS Improvement advised of a temporary arrangement for GOS 3 claims for clinically extremely vulnerable (CEV) patients. In their standard operating procedure for optical settings, they advised that…
NHS Pensions
We administer the NHS Pension scheme on behalf of the Department of Health and Social Care. As the largest centrally administrated pension scheme in Europe, it has 3.4 million members across England and Wales and makes payments to NHS pensioners of…
Employer helpline - Pensions Online (POL) queries
If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again.
Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…
Prescribing budgets
ICBs are responsible for setting a prescribing budget against each GP practice within their organisation.
Annual prescribing budgets
Following the completion of March’s prescribing data, NHS Prescription Services will send an annual prescribing…
Understanding if your NHS Pension is affected by changes to public sector pensions
Only some members will be affected by the changes.
You’re affected if you joined a public service pension scheme on or before 31 March 2012 and:
you had continuous pensionable service between 1 April 2015 and the 31 March 2022 (or your…
The annual GOS complaints submission is live
Under General Ophthalmic Services Regulations 2008, all contractors are required to complete and submit an annual form providing the number of written NHS complaints received for General Ophthalmic Services (GOS) in their practice.
As last year’s…
Employee section
Depending on your circumstances, you’ll receive either a Total Reward Statement (TRS) or an Annual Benefit Statement (ABS) each year.
To find out more about Total Reward Statements, Annual Benefit Statements and which one you'll receive, visit What…
Adult Social Care Learning and Development Support Scheme
The Adult Social Care Learning and Development Support Scheme (LDSS) provides funding to help the non-regulated adult social care workforce complete training courses and qualifications.
It gives organisations and staff in the adult social care…