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The only escalations that the Stakeholder Engagement Team email account should be used for are serious ill health cases.   For any other form of escalation, please contact the employers email account or helpline in the first instance. If they are…

The NHS Cost Claim Back Scheme is for members affected by the Public Service Pensions Remedy  Those affected by the Public Service Pensions Remedy (PSPR), sometimes called the McCloud remedy, will have a choice of 1995 / 2008 Scheme or 2015 Scheme…

Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they: are over minimum pension age intend to retire within the next 12 months. The…

Following the removal of the historic Employer Newsletters from the website, the bulk Protection of Pay forms have been updated. The employer factsheet has been updated with a historic bulk Protection of Pay guidance section to include information…

We have recently received a number of queries in relation to clinical director duty payments. The regulations state that a member’s pensionable earnings are: salary wages fees, and other regular payments made to the member in respect of…

We are starting to receive a few queries from employers about how we collect and share data, and how this may change or have an impact on the data you hold. Our GDPR project is currently looking at our processes and data requirements. We will keep…

This month the digital service ‘Claim my NHS pension’ went into Private Beta. The service allows deferred members to complete the deferred benefits claim form (AW8P) online.    Our contact centre staff are helping to on board people to the…

We have created a series of member ‘journeys’ for you to use with members. They have been designed to act as a quick guide for different pensions events which you can print out to give to members or send them a link to the journey they need. They…

When completing SD55 termination form for members who have achieved maximum pensionable membership, are no longer eligible to contribute and have a last day of pensionable membership as the date they achieved maximum membership, the reason for…

Last month we advised that from 1 August 2020, NHS Pensions will no longer deal with comments submitted through POL error handling.  Where you can provide relevant information for resolving an error, you should now email nhsbsa.nwdatamanagement@nhs…