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As the NHSBSA has recently undergone an email migration, the contact details for NHS Pensions Finance Operations teams have changed. For the Employer Accounts Team, please contact us via: Telephone: 01912671440 Email: pensions.finance@nhsbsa.nhs.uk…

In response to the coronavirus (COVID-19) outbreak, we have taken, and continue to take, proactive steps to ensure we support members, employers and colleagues. This has included introducing a number of easements and changes to processes to…

This accessibility statement applies to the NHS Business Services Authority Careers website. This website is run by the NHS Business Services Authority. We want as many people as possible to be able to use this website. For example, that means you…

Veteran Support Partnership virtual event is back and bigger than ever  21 June 2022 from 10:00am to 1:25pm The Veteran Support Partnership is a group of organisations joining together to help eliminate barriers to opportunities and enable the…

Coronavirus (COVID-19) guidance and measures The Department of Health and Social Care (DHSC) has announced that the extension of the retire and return easement has been made permanent from 1 April 2024. What you can do in the pensioner hub If…

The NHS Business Services Authority (NHSBSA) is responsible for this service. Why we process your information We may use Amazon Connect when you call our Customer Contact Centre. This helps us improve how your call is handled, by: quickly…

As a result of the ongoing Covid-19 situation, we are currently receiving a high volume of calls to our NHS Pensions Employer Helpline. Please do take a look at the dedicated resources and guidance for employers within our NHS Pensions employer hub…

We're helping to send daily texts from the NHS to new patients who register their coronavirus symptoms and contact details with the 111 online service. Messages are sent to people who have been asked to self…

A reminder from the Bereavements team that employers should not email any forms to the team. Please send any of the forms listed below, including Tell Us Once and death certificates, directly to nhsbsa.pensionscanquery@nhs.net where the forms will…

If you get an NHS pension, it’s very important that you let us know straight away if your personal details, bank details or circumstances change. If you have a change of circumstances and don’t tell us, this could result in suspension of your…