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This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…

Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions. Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…

The proposed Christmas opening hours for our contact centre are as follows: Friday 23 December - 8am until 6pm Monday 26 December – closed Tuesday 27 December – closed Wednesday 28 December, Thursday 29 December and Friday 30 December - 8am…

How we calculate your estimated NHS pension. Officer pension statement We estimate your NHS pension based on your employer's last update of your records. We do this using your: NHS Pension Scheme membership pensionable pay The figure…

This accessibility statement applies to the NHSBSA HR Shared Services Knowledge base website and associated Contact us webpage. This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to…

Jump to: National Dental Contract Management (NDCM) service - England only Following the successful pilot and phase one completion of the mid-year review and year-end reconciliation activities in 2017 and 2018, the national roll out of…

We provide support to our customers by email. If you'd prefer us to respond on Microsoft Teams or by phone, state this at the beginning of your message when you make your enquiry. Our support team is available Monday to Friday, from 8am to 4pm. We…