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Targeted customer surverys
As discussed at the National Pension Group meeting in April, we have made the decision to increase the frequency of surveying both members and employers from annually to quarterly. The surveys will focus on specific pension events during a member’s…
Final pay controls
The aim of the final pay control regulations in the 1995 Section of the NHS Pension Scheme is to protect the NHS Pension Scheme against the costs of excessive increases in pensionable pay at or before retirement.
Employers are charged if they give…
Employer guides and resources – what’s new
The Stakeholder Engagement Team has created a number of new guides and resources from your feedback which you can find on our website.
User guides
New ill health guide
New employer organisation contact details form
Learning video
New ‘…
Electronic repeat dispensing (eRD)
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What is eRD?
First introduced in 2009, Electronic Repeat Dispensing (eRD) is a non-compulsory method of dispensing prescriptions electronically. It means that patients who regularly get the same medicine do not need to visit their GP…
TRS Refresh update on statement availability issues for employers
There are 3 main reasons why an annual benefit statement (ABS) may not be available for your members. These are listed below with some examples:
There is an issue that needs to be investigated. This could be because:
We have a query about the…
Universal electronic prescriptions could save NHS £300m in next three years
Prescription processing is to become digital by default as the final phase of the Electronic Prescription Service (EPS) is rolled out across the country.
The latest improvement to EPS - known as Phase 4 - allows prescriptions for all patients to be…
Data update for non Pensions Online organisations
The Stakeholder Engagement Team will be taking responsibility for the year end 2017/18 process for all organisations without access to Pensions Online (POL).
This will provide more support and guidance to employers throughout the process whilst…