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Christmas opening hours for contact centre
The proposed Christmas opening hours for our contact centre are as follows:
Friday 23 December - 8am until 6pm
Monday 26 December – closed
Tuesday 27 December – closed
Wednesday 28 December, Thursday 29 December and Friday 30 December - 8am…
Dental data
We hold comprehensive information on general and orthodontic commissioned NHS dental contracts and their delivery of services.
Data is captured from the FP17 form submitted by dental contractors via the CoMPASS system,
The information we provide…
Electronic repeat dispensing (eRD)
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What is eRD?
First introduced in 2009, Electronic Repeat Dispensing (eRD) is a non-compulsory method of dispensing prescriptions electronically. It means that patients who regularly get the same medicine do not need to visit their GP…
Mid-year review and year-end reconciliation
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National Dental Contract Management (NDCM) service - England only
Following the successful pilot and phase one completion of the mid-year review and year-end reconciliation activities in 2017 and 2018, the national roll out of…
Accessibility statement for NHSBSA HR Shared Services Knowledge Base Website and associated Contact Us page
This accessibility statement applies to the NHSBSA HR Shared Services Knowledge base website and associated Contact us webpage.
This website is run by the NHS Business Services Authority (NHSBSA). We want as many people as possible to be able to…
Freedom to Speak Up – Raising Concerns (Whistleblowing)
This policy applies to anyone who works (or has worked) in the NHSBSA, or for an independent organisation that provides NHSBSA services. This includes agency workers, temporary workers, students, and volunteers. Policy and contact details are…
Escalation Process
Our stakeholder engagement team's work involves a managed escalation and recovery process of unpaid NHS Pension contributions.
Unpaid payments include employee and employer contributions as well as any related AVC / ERRBO payments that have not…