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Contact NHS Help with Health Costs
Contact us using our online form
You can contact us using our online form.
To complete it, fill in your details and select the service you need to contact from the drop-down menu on the form.
Contact us by telephone
You can also contact each of…
HRT PPC guidance
On 1 April 2023, the Department of Health and Social Care (DHSC) introduced a new Prescription Prepayment Certificate (PPC) to reduce the cost of hormone replacement therapy (HRT) for patients.
The certificate will be valid for 12 months and covers…
Aged 60 and over
If you're aged 60 and over, you get free:
NHS prescriptions
NHS sight tests
NHS dental check-ups in Scotland or Wales
Universal Credit toolkit
Not everyone getting Universal Credit is entitled to help with their health costs.
You are only entitled if the total take-home pay for your household in your last assessment period was:
£435 or less
£935 or less if your Universal Credit …
Check if you're eligible for help
You could get help to pay for:
NHS prescriptions
NHS dental treatment
sight tests, glasses and contact lenses
travel to receive NHS treatment
NHS wigs and fabric supports
Find out what help you could get using our eligibility checker. If…
Pharmacies selling Prescription Prepayment Certificates (PPCs)
If you are a pharmacy, you can process PPCs sold at your pharmacy in Manage Your Service (MYS).
This is for both:
3 or 12 month PPCs that cover all NHS prescriptions
HRT PPCs that cover certain hormone replacement therapy medicines
When you…
Medical exemption certificates
It is the medical exemption certificate that entitles you to free NHS prescriptions, not the medical condition. If you do not have a valid medical exemption certificate, you may be liable for a penalty charge.
Find out if you’re entitled to NHS…
NHS Low Income Scheme
If you have a low income, the NHS Low Income Scheme could help you pay for:
NHS prescription charges
NHS dental treatment charges
the cost of sight tests, glasses and contact lenses
the cost of travelling to receive NHS treatment
NHS wigs and…
Help with NHS prescription costs
In England, most working-age adults have to pay for their prescriptions. Certain groups are entitled to free NHS prescriptions.
Use our eligibility checker to see if you are entitled to free NHS prescriptions and other help with health costs.
The…
Pregnant or had a baby in the past 12 months
If you’re pregnant or have given birth in the last 12 months, you are entitled to:
free NHS dental treatment
free NHS prescriptions, if you have a valid maternity exemption certificate
Speak to your midwife, doctor or health visitor and they…