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Contact details
We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct.
To do this, access Pensions Online (…
Changes to contact details within your organisation
It is the responsibility of employers as the local administrators of the NHS Pensions Scheme to inform NHS Pensions of any contact detail changes within your organisation.
Where details change, the appropriate form needs to be completed and…
Additional Pension and Early Retirement Reduction Buy Out (ERRBO)
Following a review by the scheme actuary the cost of purchasing additional pension and/or ERRBO is changing and member’s will find that their monthly instalment amount has changed. This will result in an increase or decrease in monthly instalments…
Sharing our performance – April 2018
The table below shows our recent monthly performance for pension award processing:
The Officers sub award plan continues to remain on track with full recovery still expected at the end of August 2018.…
Estimates for members who have membership in the 1995/2008 Scheme with Protection of Pay
Following feedback from both our members and employers, we have made the decision that a member will qualify for a protection of pay estimate free of charge if they:
are over minimum pension age
intend to retire within the next 12 months.
The…
A new structure for the NHS Pensions Stakeholder Engagement Team
As part of our ongoing commitment to partnership working and fostering strong relationships, we’re introducing a new structure for the NHS Pensions Stakeholder Engagement Team from 1 April 2025. We’re committed to working in partnership with all NHS…
Equitable Life Money Purchase Additional Voluntary Contributions (MPAVCs) – Change of bank details
In Employer Newsletter 2 – February 2017 we advised that the Equitable Life Assurance Society had changed the bank account for the payment of contributions for members of the NHS Money Purchase Additional Voluntary Contribution (MPAVC) scheme with…
Escalation processes
The Stakeholder Engagement Team email account is only to be used for escalations of serious ill health cases. For all other escalations, please contact the employers email account or helpline in the first instance.
If they are not able to resolve…
ESR email exercise
In May’s newsletter we told you we would be contacting members using work email addresses held on ESR. This exercise successfully took place between 10 July and 19 July with over 1 million emails being sent. We are now working our way through the…
Sharing our performance - February 2018
The table below shows our recent monthly performance for pension award processing:
All work areas are starting to reflect positively following the introduction of the Work Management Tool with all area’s…