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Urgent action is needed to cleanse data in readiness for the 2022/23 year end updates. There are currently 250,000 errors allocated to employers in Pensions Online (POL) error handling. Over 93,000 are year-end updates for 2022 or earlier years.…

We are currently reviewing our processes for providing redundancy estimates to employers, as there may be an increase in the number of requests we’ll receive over the coming months and we want to streamline the process for you. If there are more…

We’ve updated our guidance for each status and there are factsheets available for employers and members. There are eligibility criteria for the employment groups that can automatically qualify and for circumstances where an application might be…

In order to prevent double handling and potential delays, please only direct each query into the one relevant account. Below are the accounts that NHS Pensions expect employers to use and the reasons the account should be used for: Email…

Further to previous updates, we have now implemented the final phase of the system functionality to automate the AW171 process. This functionality will automatically trigger a revised award work item where the change received indicates that this is…

We are currently reviewing how we request information for member’s records with missing data or to amend incorrect data. The accuracy of this data is essential to ensure members can access up to date Total Reward Statements, Annual Allowance…

This year’s TRS data cut for the annual refresh will take place after 7 pm on Friday 19 June 2020 with refreshed statements being made available by the end of August 2020. Our NHS Pensions team will be working hard to try and ensure that as many…

As part of the Sub Award Project, we have looked at how we can simplify and improve the process for employers. We have recognised that we can easily identify when a change on a member record has occurred either through Pensions Online (POL) or via…

All employing authorities (EAs) are required to submit end of year information to NHS Pensions on an annual basis. Our Data Management Team will send the prepopulated spreadsheet to the main EA contact during the week commencing 15 March 2021.…

We will be rolling out the onboarding of My NHS Pension to Scheme members who have access to ESR (Electronic Staff Record) in the new year.  Onboarding to My NHS Pension has been taking place in phases, and we have successfully invited and…