Search results

We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…

Significant progress has been made on our Awards recovery plan during October and we are really encouraged with the results.  All the activities we have put in place over the last few months are really starting to have a positive impact. As we have…

All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us. Older letters may show it like this, ‘SD 00 / 123456’, but this format is…

NHS England is running free of charge NHS Pension Scheme seminars for nurses, midwives and AHPs in late career, those aged 50 or older. The events cover: An introduction to the NHS Pension Scheme The impact of flexible working on pension…

Members will soon be able to apply to reinstate remedy period service if they opted out of the NHS Pension Scheme because of the discrimination identified in the McCloud judgement.   Members will be able to use a calculator to estimate the cost of…

The Employer Newsletter is automatically sent to the email address we hold on record for the main pensions contact at each organisation. Therefore it is important that contact details are kept up to date. The contact details we hold for your…

Our current performance  The table below shows our recent monthly performance for pension award processing: Our new work management tool continues to greatly assist Service Delivery to manage the monthly…

Dear Colleagues, I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services. This past year we have taken a huge step forward by successfully implementing a new internal work…

The procedures at our Contact Centre have recently changed and our call handlers are now required to log specific information about calls received. This is for audit purposes and to ensure that the correct caller information is being recorded and…

We want to ensure that we have the most up to date contact for all employers. To support this, we ask that the main Pensions Online Administrator for each employer checks the contact details we hold are correct. To do this, access Pensions Online (…