Search results
Showing: 10 of 643
Sharing our performance update - February 2019
We are continuing to make progress in the timeliness of first pension payments with a total of 3731 applications paid in February so far (25 February) 96.05% were paid either early or on time. The total applications on hand remain stable despite it…
Sharing our performance - October 2018
Significant progress has been made on our Awards recovery plan during October and we are really encouraged with the results. All the activities we have put in place over the last few months are really starting to have a positive impact. As we have…
Free member events on the NHS Pension Scheme
NHS England is running free of charge NHS Pension Scheme seminars for nurses, midwives and AHPs in late career, those aged 50 or older.
The events cover:
An introduction to the NHS Pension Scheme
The impact of flexible working on pension…
NHS Pension Scheme membership number
All members of the NHS Pension Scheme are given an 8-digit membership number. Members can find their membership number at the top of any letters they’ve received from us.
Older letters may show it like this, ‘SD 00 / 123456’, but this format is…
Public Service Pensions Remedy (McCloud) - Contingent decision
Members will soon be able to apply to reinstate remedy period service if they opted out of the NHS Pension Scheme because of the discrimination identified in the McCloud judgement.
Members will be able to use a calculator to estimate the cost of…
Sharing our performance - January 2018
Our current performance
The table below shows our recent monthly performance for pension award processing:
Our new work management tool continues to greatly assist Service Delivery to manage the monthly…
Employer Newsletter distribution list
The Employer Newsletter is automatically sent to the email address we hold on record for the main pensions contact at each organisation. Therefore it is important that contact details are kept up to date.
The contact details we hold for your…
Message from Theresa Britton - Head of Service for NHS Pensions
Dear Colleagues,
I just wanted to take this seasonal opportunity to tell you about the progress we are making to improve NHS Pensions’ services.
This past year we have taken a huge step forward by successfully implementing a new internal work…
New call handler procedure
The procedures at our Contact Centre have recently changed and our call handlers are now required to log specific information about calls received. This is for audit purposes and to ensure that the correct caller information is being recorded and…
Next round of Stakeholder GP Events
We have been collating your feedback since 2017 when we first started the training sessions for GP Practice Managers. The Stakeholder Team are now planning the next round of training sessions, targeted at either level 1 - new or intermediate…