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Contact Get help to buy food and milk (Healthy Start)
Apply for Healthy Start
If you do not currently get Healthy Start payments and think you're eligible, you can find out more about how to apply on the Healthy Start website:
Apply for Healthy Start
Update your details
If you currently get Healthy…
Getting benefits
Jump to:
Only certain benefits entitle you to help with NHS costs.
In Scotland or Wales, NHS prescriptions are already free. You're also entitled to free NHS dental check ups and NHS sight tests in Scotland, and free NHS dental check ups up…
Don't get caught out by penalty charges
If you're claiming free prescriptions or dental treatment, do not assume you're automatically covered. Always check before you claim.
Free prescriptions
You're only entitled to claim if you meet the requirements:
Age
You’re entitled to free…
Employer helpline - Pensions Online (POL) queries
If you have a query about Pensions Online (POL) you are now able to contact us by the telephone helpline once again.
Lines are open between 8am – 6pm and our Customer Contact Centre are available to support with your calls about e-forms, the…
NHS tax credit exemption certificates
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
Aged 19 and under
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Aged 18 and under and in full time education
If you are:
under 16
aged 16, 17 or 18 and in full time education
You get:
free NHS prescriptions
free NHS dental treatment
free NHS sight tests
free NHS wigs and fabric…
Universal Credit
Not everyone getting Universal Credit is entitled to help with their health costs.
You are only entitled if the total take-home pay for your household in your last assessment period was:
£435 or less
£935 or less if your Universal Credit…
Post-migration email addresses
Following on from an email migration IT Project within the NHSBSA, the following email accounts are to be used going forward by NHS Pension Employers. Members must not be advised to use these accounts.
Email: nhsbsa.pensionsemployers@nhsbsa.nhs.uk…
Check if you have an NHS exemption
Tax Credit payments made by HMRC ended on 5 April 2025
People receiving tax credits were moved to Universal Credit. After your tax credits were stopped, you must meet the Universal Credit conditions to be entitled to full help with health costs.…
We're making some changes to Compass
We're adding some new features to Compass, as well as giving the system a brand new look. Although we're changing the look of Compass, the functionality will not change.
Based on your feedback, we're introducing the following new features:…